Help Center
Welcome to the enstyle Help Center. Find answers to our most frequently asked questions below. If you need further assistance, please don't hesitate to contact us.
ORDERS
How do I place an order?
Simply browse our collections, select your size, and add items to your cart. Proceed to checkout and follow the prompts to complete your purchase.
Can I modify or cancel my order after it has been placed?
We begin processing orders quickly, so we are unable to guarantee modifications or cancellations once an order has been submitted. Please contact us immediately at info@enstylebutik.com and we will do our best to assist you.
Do you offer gift cards?
Yes! enstyle gift cards are available for purchase and make the perfect gift. Gift cards are final sale and non-refundable.
SHIPPING
How much does shipping cost?
We offer flat rate shipping at $13.99. Orders over $149.00 qualify for FREE shipping.
How long will it take to receive my order?
Orders are typically processed and shipped within 2–3 business days. Once shipped via USPS Priority Mail, delivery generally takes 2–5 business days. Please note that delivery times are estimates and are not guaranteed.
How do I track my order?
Once your shipping label has been created, tracking information will be emailed to the address provided at checkout. Please check your inbox, spam, junk, and promotions folders for this notification.
Where do you ship?
We ship to the United States and Canada.
What if my package is lost or stolen?
enstyle is not responsible for lost, stolen, or damaged packages once accepted by the shipping carrier. If your tracking shows delivered but you have not received your package, please contact USPS directly at 1-800-275-8777. You may also email us at info@enstylebutik.com and we will do our best to assist you.
RETURNS & EXCHANGES
What is your return policy?
We accept returns within 14 days of the delivery date. All eligible returns are issued as store credit only. Original shipping charges are non-refundable, and a $9.99 return label fee will be deducted from your store credit. View our full Shipping & Returns policy.
What items are final sale?
The following items are final sale and are not eligible for return or store credit:
- Sale & clearance items
- Bodysuits
- Gift cards
- Special orders
- Any item marked "Final Sale" at the time of purchase
How do I start a return?
Visit our Return Portal, enter your order number and email address, select the item(s) you wish to return, and follow the instructions provided.
Do you offer exchanges?
Due to limited inventory and high product turnover, we do not offer exchanges at this time.
What if I received a damaged item?
Damaged or defective items must be reported within 3 days of delivery. Please email info@enstylebutik.com with your order number, a description of the issue, and clear photos of the damage.
SIZING
How do your items fit?
Unless otherwise noted, all garments are true to size and follow standard US women's sizing. If you fall between sizes, we recommend sizing up.
Where can I find your size guide?
Visit our Size Guide for detailed measurements across all sizes.
CONTACT US
Still have questions? We're here to help.
Storefront: (713) 434-6177 | Wednesday – Friday, 12pm – 6pm | Saturday, 12pm – 5pm
Online Support: (346) 320-3108 | Monday – Friday, 12pm – 5pm
Email: info@enstylebutik.com