We use USPS Priority shipping. Shipping starts at $8.99 flat rate and is FREE if your order is over $150.00. Items ship out 2-3 days after order is received and take 2-3 business days to be delivered. Shipping times are estimates and are not guaranteed, as there may be delays due to the holidays, and or bad weather.
Tracking information is not available right at the moment of purchase and will be sent via email (from USPS) once the shipping label is created.
enstyle is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS.
Do we ship internationally?
Unfortunately, we currently do not offer international shipping.
Merchandise may only be returned for a store credit and must be returned within 14 days of the date of your purchase (for local pickups) or delivery date (if mailed). Any original shipping fees are non-refundable.All returned items must remain unwashed, unworn, and in unused condition. They MUST have no visible wear/smell (this includes deodorant and makeup marks) or your return will not be processed.The following items are deemed FINAL SALE and are NON-RETURNABLE: Sale/Clearance items.
TO MAKE A RETURN:
1Please refer to the Return Policy above to ensure that your return meets the criteria stated.The customer is responsible for the shipping and handling costs of the returned item. We recommend shipping Priority Mail or purchasing shipping insurance as we will not be held responsible for any lost, stolen, or damage caused by the shipping service you chose for the return.RETURN ADDRESSenstyle5901 Westheimer #FHouston, TX 77057Once your package is received, please allow 2-3 business days for our Return Department to process your return.When your return is processed, a store credit will then be sent to the email address provided at checkout. Please check your spam folder.
Unfortunately, we are unable to do exchanges as our inventory sells quickly and we can not guarantee exchanges will be available in the size you want.
Damaged items must be reported within 3 days of tracking number receipt of delivery or date of purchase. Please include a picture of the damage or defect in the email.